Legal
Privacy Policy
1. Information We Collect
When you contact us or request a quote, we may collect the following information:
- Full name, email address, and phone number
- Company or organization name
- Trip details including dates, pickup location, destination, and passenger count
- Payment information (processed securely — we do not store card numbers)
- Browser and device information collected automatically via cookies
2. How We Use Your Information
We use the information we collect to:
- Respond to quote requests and inquiries
- Process bookings and payments
- Send booking confirmations and trip reminders
- Improve our website and services
- Comply with legal and regulatory requirements
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Cookies
Our website uses cookies to enhance your browsing experience and collect anonymous usage data via Google Analytics. You can disable cookies in your browser settings at any time, though some site features may not function properly without them.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. All payment processing is handled through secure, PCI-compliant systems. However, no method of transmission over the internet is 100% secure.
5. Third-Party Services
We may use trusted third-party services including:
- Google Analytics — anonymous website traffic analysis
- Google Maps — location display on our contact page
- Gravity Forms — secure form submission processing
These services have their own privacy policies and we encourage you to review them.
6. Your Rights
You have the right to request access to, correction of, or deletion of any personal information we hold about you. To make such a request, contact us at the information below.
7. Children’s Privacy
Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Continental Bus Lines LLC.
- 8805 N. Arkansas St, Houston TX 77093
- Phone: 713-692-1996
- Fax: 713-692-1154